Facts about the Steps Involved In Order Fulfillment
An ecommerce business is always operational where there are clients placing new orders. The process involved between receiving the orders all the way to shipping the orders until their client or customer receives them is known as order fulfillment. There are so many things and steps involved in the process. Through this article, you will learn more about the fundamental steps of order fulfillment.
The first step involves receiving inventory. When it comes to handling or rather receiving inventory, ecommerce businesses are always obligated to choosing between getting their own in-house inventory or outsourcing it. It is through embracing the responsibility of managing or receiving their inventory that the business embraces the chance and responsibility to manage the entire inventory system. Where a company outsources the receiving of the inventory, they will be dispensed the above tasks and responsibility as the supplier will always handle the responsibility.
The second step is the storage inventory. This process entails having a warehouse that will always store your goods and products. This process will place more responsibilities to the business as they are overly responsible of accounting on all the items that get to the warehouse and the items that get out of the warehouse.
Orders that are received from clients should be processed as fast as possible. Processing entails getting all the items on the order off the shelves from the warehouse. It is after receiving the items from the warehouse that they are paraded at the packaging point. It deems fit that these items be inspected before they can be boxed as a way of determining whether they are faulty by any means. The process proceeds to packaging them and having them paraded at the shipping station.
The other fundamental step that is involved in the process is shipping the orders. Businesses that doesn’t need the complexities involved in shipping the items will always deal with a company that deals with shipments. Before a shipment can be categorized, there are factors to be considered. The weight, the size and the nature determines the suitable way for shipping the order.
The last thing that happens in the process is handling return goods. After the client has received the item or their order, they might feel the urge to return the order. There is need to understand that there are genuine reasons and other clients don’t have a reason at all. The company or the business should always haven strict return policies that dispense people that keep returning the items for no reason at all. The policies will always determine whether an item is deem fitting to be returned or not.
Through the above information, you get enough data about the steps. Generally, these steps should always follow a sequence. For example, for one to return an item, they must place an order first.